Frequently Asked Questions
Everything you need to know about shopping with Ted Baker.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can also view your order status by logging into your account on our website.
What is your return policy?
We offer a 30-day return policy for items in their original, unworn condition with all tags attached. Please note that for hygiene reasons, earrings and grooming products cannot be returned.
Do you offer international shipping?
Yes, Ted Baker ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How do I find my correct size?
Our detailed Size Guide is available on every product page to help you find the perfect fit. Since Ted Baker uses a unique sizing system (0-7), we recommend checking the measurements before purchasing.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for buy-now-pay-later services.
How do I care for my Ted Baker products?
To ensure your items last, please follow the specific care instructions on the internal garment label. Most of our structured tailoring and delicate silks are dry clean only.